Instructional Technology Consultants

Teaching and learning tools

The Center for Academic Excellence (CAE) provides faculty support for Appalachian's learning technologies and our AsULearn learning management system, as well as faculty and staff support for other applications available on campus to help you succeed in your job. Each college or school at Appalachian has been assigned a lead CAE consultant as follows:

  • College of Arts and Sciences: Jeff Church
    • Departments: Chemistry and Fermentation Sciences , Physics and Astronomy, Biology, Geological and Environmental Sciences, Geography and Planning, Mathematical Sciences, Sociology
  • College of Arts and Sciences: Rachel Clark
    • Departments: Anthropology, Computer Science, English, Government and Justice Studies, History, Interdisciplinary Studies, Languages, Literatures and Cultures, Philosophy and Religion, Psychology
  • College of Business: Greg Simmons
  • College of Education: Emory Maiden
  • College of Fine and Applied Arts: Derek Eggers
  • College of Health Sciences: Mary Beth McKee
  • Graduate School: Derek Eggers
  • Hayes School of Music: Greg Simmons
  • Library: Emory Maiden
  • University College: Derek Eggers


Help files for AsULearn can be found on AsULearn Support

Consult with us

We are happy to offer one-on-one private consultations by appointment at your convenience. Please contact us and we will work with you to arrange a convenient time and place to meet and discuss your instructional design, AsULearn, and/or technology training needs.

Submit a support ticket

Submit a support ticket to describe a particular issue or request someone to contact you :

  • Log in with your Appalachian ID and password
  • Under New Incident: Click to Submit a New Incident
  • For Incident Type select:
    • (3) Online Accounts, then for Account : AsULearn; or
    • (7) Software Training (MS Office & Adobe, Drupal, Workshop Scheduler)
  • Complete the incident form; someone will respond to your issue promptly

Call the help desk

Contact the help desk by calling 828-262-6266 during regular business hours.

Classroom training

CAE schedules workshops throughout the year.