Submit a support ticket
Submit a support ticket to describe a particular issue or request someone to contact you :
- Log in with your Appalachian ID and password
- Under New Incident: Click to Submit a New Incident
- For Incident Type select:
- (3) Online Accounts, then for Account : AsULearn; or
- (7) Software Training (MS Office & Adobe, Drupal, Workshop Scheduler)
- Complete the incident form; someone will respond to your issue promptly
Call the help desk
Contact the help desk by calling 828-262-6266 during regular business hours.